FAQs

  • Reach out to Alexis directly here to schedule a complimentary 15 minute consultation call. During this call, you will get to know each other more to determine if you are the right fit. She will listen to your reasons for seeking therapy, provide you with information about her practice and approach and answer any additional questions.

  • Sessions are offered on Wednesdays and Fridays in person at Alexis’ office in Manhattan, located at 303 5th Avenue, Suite 17C, New York, NY 10016. She also offers virtual appointments Monday through Friday to New York State residents.

  • Sessions are offered via teletherapy to anyone in the State of New York. Alexis uses a secure HIPAA platform (Simple Practice) to conduct these video sessions which you can access on your computer, tablet, or phone.

  • Weekly therapy sessions are highly recommended to ensure consistency and facilitate meaningful change. Consistent attendance allows you to delve deeper into your concerns and make steady progress toward your therapeutic goals. Over time, your level of need and frequency of your sessions may change. The frequency of your sessions is a collaborative decision you will make with Alexis.

  • Alexis is considered an out-of-network provider and does not accept insurance directly or bill insurance herself. Payment for treatment is required at the time of each visit. Many insurance plans have generous out-of-network benefits that provide reimbursement for a substantial portion of fees for psychotherapy services. Alexis will provide you with monthly insurance statements that you may send to your insurance company for direct reimbursement.

    To find out more about your out-of-network benefits for therapy, please call your insurance company and ask:

    • What is my out-of-network deductible?
This will let you know how much money you need to spend out-of-network before your benefits will kick in.



    • How much of my out-of-network deductible has already been met?
Finding out how much you’ve already spent will let you know how much more you need to spend in order to meet your out-of-network deductible. For example, if your out-of-network deductible is $1,000 and you’ve already spent $850, you will only need to spend $150 more before your out-of-network benefits kick in.



    • What is my coinsurance for CPT CODE 90847 (family/couples therapy) or CPT CODE 90834 (individual therapy)? This is the percentage amount that your insurance company will reimburse you for each visit (after your out-of-network deductible is met). Let’s say your therapy visits are $200 per session and you have a 60% coinsurance. After reimbursement, you will only come out of pocket $80 per visit.



  • Alexis will provide you with a monthly Superbill - a document that will include dates of service, a diagnosis code, a CPT code, and her NPI and EIN numbers. Insurance companies have different ways to submit the Superbill, typically directly through their website.

  • Session fees are typically $300 for individual therapy sessions 50 minutes in length or $350 for couples or family therapy sessions 60 minutes in length.

  • Alexis kindly requests a minimum of 24 hours notice to cancel your appointment. If you cancel your appointment with less than 24 hours notice or do not show for your appointment, you will be charged for the cost of the session. This policy exists to ensure that she is able to offer sessions to others if you are unable to attend your scheduled appointment.

  • Alexis does not prescribe medications. Alexis believes in collaborative care, which means she works closely with prescribers, such as psychiatrists or psychiatric nurse practitioners, to ensure comprehensive and integrated treatment. This collaboration allows Alexis and your other provider to coordinate medication management with therapy, ensuring that each aspect of your care supports your overall well being. If you are already working with a prescriber or need a referral to one from Alexis, she will maintain open communication with them to optimize your therapeutic outcomes.

  • Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.* You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.* You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.* If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.* Make sure to save a copy or picture of your Good Faith Estimate.For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 368-1019

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